Is there a way to create a custom rule to send asset details along with the description of a ticket to a specified user\email?
Example:
When we need to order toner from our vendor they require the asset number, serial, model, manufacturer, along with what is needed. Currently we utilize a google form to accomplish this. I would like to utilize IIQ so that we can have better visibility.
Any help would be greatly appreciated.
Best answer by Hannah Bailey
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