@DAdmin 9274be6 erpsk12 Thank you for submitting your question. I have reached out to our Support Team and @DClaybrooks_iiQ to get this up the ranks for you. Be on the look out for an update from them! 

Hello,

I would like to add on that I am having the same issue, we run the sync and it does not assign the device to the user in IIQ. After running a sync I have picked a device I know was not created in IIQ, but populated in Intune, and it does not appear, thanks. 

@Darroyo Thank you for letting me know. I have included your comment on the open support ticket. I will update you when I heard more information! 

@Darroyo Are you still experiencing this?

@DAdmin 9274be6 erpsk12 is reporting the glitch is fixed, and I wanted to check with you as well! 

Hello,

Maybe I am doing something wrong, Intune is importing devices but it’s not assigning to users, and the devices are not appearing in the assets explorer. 

@Darroyo Thank you for your reply. Is there a specific asset tag I can try to recreate on your site? And could you provide a screenshot? 

This is the log from one of the the Intune imports

SkipNoChanges OptiPlex 3080 4GF2###  (Asset Tag: IT-MC-REMOTE) 

I cannot find it as the serial number (last 3 blocked out) or the host name in asset manager. 

@Darroyo When I logged into your site and searched using that asset tag, it popped up, and it is assigned. Should it be updated from the user, M Cordell?

In the timeline for that asset, it says it was created by Intune on 5/11/23 but there have been no other adjustments made. 

Hey Kathryn,

We found the issue, we were not linking the asset models, it is working correctly, thank you!

@Darroyo Glad to see you figured out the disconnect!