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Our Facilities tickets must be submitted by the office staff at each school site. We did this to prevent duplicate tickets from our Faculty. They now want to be able to see the actions taken to be kept updated on the status of the tickets submitted f
I am trying to create a rule using the new work order parts request process where if the ticket is a parts request and the resolution action used is ‘supplies ready for pickup’ that the parts associated with the work order parts request are deducted
I am looking for a way to keep track of who has what keys in a district. Is there a suggested way in IIQ to track this? Thanks,Roman
One of our facility administrators recently asked whether there's a way to share work order history and asset data with outside vendors who are coming in to service an asset.For example, if we have a problematic RTU with multiple work orders attached
Anyone having issues signing into IQ? I am getting slow to respond from IQ.
It looks like Incident IQ is down. Are there any updates on this situation?
I’ve noticed that I often try to post a comment… and it double posts.I do not have this issue in any other systems I use.Anybody else ever have this?
We would like to be able to pull report that shows all fees that an agent deleted. Is that possible? I asked my support rep through email but didn’t get a response.] Thanks
Just noting some issues for feedback purposes on the newest update to KB:Some of our existing articles have broken formatting. I’ve fixed a few of these manually, but I expect this is not intended behavior. Examples: Bold text being replaced by “***
Hello,I’m looking for documentation, knowledgebase and/or instructions regarding the SFTP option in the Export tab of the View Designer as I can’t seem to find anything regarding it.My goal is to export views from iiQ into our SFTP server in order to
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