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Hello and welcome to the Incident IQ Community! 🥳 🎉 We are pleased to be here with you and have a chance to create an ecosystem where all Incident IQ users can connect, collaborate, share knowledge, and learn from each other. This thread is a space
Our IT department is discussing how we can better utilize the Knowledge Base to help our end users. We discovered that my Knowledge Base view is completely different than the rest of my department and I have no idea why or how to change it! Everyone
I have staff members that have disabled chrome books via IIQ. When they went to re-enable the error at the bottom appears. I’ve tried to replicate it and have not been able to . I know the perpetual lic is still active for those devices in google ad
Can we be given the ability to remove assets from a users view by their selected status.See below as an example of an end user seeing an asset that is marked as retired. The work around here is to remove the asset from the room via rules, I would lik
I have a District Admin user that is getting an error when trying to sign into the Community even though the email address they are entering is the only one on their incidentIQ account. We authenticate with Google. I am able to get in on THIS admin a
HIWhen we go and print tickets today from the “more print” menu it seems there has been a change??What are we supposed to do when things change and we are not aware of them? Where do we setup the ticket layout? I see there is a district default setup
As the title illustrates, I am in search for a method to confirm whether or not an invoice has been sent out.
I have a view that I want to download via API.I can list the details of the view, but I don’t know what to use to actually get the entire list/results of the view via API.https://incidentiq.stoplight.io/docs/v1/89b6c035bf2bf-get-user-view
Current Issue. Assigned Room. I know the actual staff member can do this in their own profile. I know I can do it manually one room at a time. I know that - I cannot import that value en-masse. Beyond that, I have no clue…. I would love to have a
Is there a way to match asset location to assigned user location?
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