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Our district is brand new to iiQ this year and need to be able to rapid scan current inventory to check for inventory accuracy.For example; I checked in all of my Chromebooks during EOY collection. Now I want to rapid scan them all again to make sure
This is via the Google Devices app.I created several Asset Statuses and Mapped them under the General Settings tab. However, active devices are showing up as Deprovisioned/Disposed, and I’m not sure why. I have reauthenticated the app, pushed data,
We have just partnered with Incident IQ and are trying to figure if it’s possible to create a 4 digit Asset Number?We have a 4 digit system that we can upload via CSV but going forward how do we generate the same sequence in IncidentIQ?
I’m on Android, my iiQ notifications has “2032y” on it, what is that?
I am wondering what this option does if you say yes?
We are utilizing Fee Tracker and trying to send our statements. On some of them it will say “We will let you know when this is sent” but there is no where to prove where it actually sent? Also some just say “Not Started”. How do we know if these r
Someone submitted a request in the wrong module. We should be able to move it to the correct module.
Why is updating the cost of a part is complicated? The BOT initially referred me to Import Parts which does not have Unit Cost. When I mentioned that, it corrected itself and told me to Import Inventory. Which I did, then I noticed that it skipped th
Looking at this documentation to create a Ticket and add a Follower at the same time.https://apidocs-cdn-g84-useast2.incidentiq.com/docs/v1/c2063c5b4a522-submit-a-new-ticketBut, I’m unsuccessful. Is anybody able to accomplish this?I’ve tried“TicketF
This there anything on the “back end” of IIQ that the Incident IIQ Admin has outside of the permissions we can control. Asked another way, Is an Agent who is given every permission option equivalent to an IIQ Admin with every permission option?
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