New to the community? Introduce Yourself
Get started with the Incident IQ community.
Ask away! Someone here has an answer.
Help us improve Incident IQ.
I would love to be able to make better use of the iiQ APIs.If any other users would like to share ideas, repos w code, examples, etc, let’s do it in this thread.Of if you know of other threads, please post them here.
Not sure if this is possible. I would like to create a rule when a student gets added to a ticket as a On Behalf of to run a rule that removes that user as a follower. Not sure if this can be done by variables or by domain my students have their own
Can someone share their rules for multiple approvals. For example, approved by principal, once approved by principal sent to curriculum director, once approved by curriculum it’s sent to IT.
Hello and welcome to the Incident IQ Community! 🥳 🎉 We are pleased to be here with you and have a chance to create an ecosystem where all Incident IQ users can connect, collaborate, share knowledge, and learn from each other. This thread is a space
In Assets Explorer > Devices, is there a setting to allow asset tags to be sorted correctly numerically?Current sorting is 1-9, example:10,000110,00020,00065,000610,00070,00090,000etc.Rather, it would be helpful to sort having 10,000 [oldest asset
Does the API support creating KB entries?Or is their any other method for efficient KB article creation?We have a lot of documents we have created for new policies and systems, and I’d like to know what options are available with the iiQ KB for effic
Hello,I am looking for the specific payload requirements to programmatically create Knowledge Base articles.I noted a previous discussion where it was mentioned that KB creation might not be supported via API, but I have made some progress: Confirmed
Do these just not happen anymore? These used to include a lot of maintenance items and bug fixes in them, but I haven’t seen a post in a couple of months at least. Seems like progress on a lot of things has slowed to a crawl.
We are begining our end of year audit process and i have given the staff instructions on how to verify the assets in there room using the incident iq app. well when they went to scan the asset tag it didnt pop up on mobile but they have claimed there
I am new to iiQ and am the Inventory Secretary for our school districts Maintenance Facility. I enter invoice data information for All purchases our department makes. (We previously came from School Dude/Asset Essentials) I know how to enter parts
Check our our knowledge base where we have hundreds of help guides.
Is there a feature you want to know more about? Schedule a demo today.
Become an iiQ expert with step by step courses and video training.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.