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We’re utilizing Google SSO to create / manage most of our users. Grace period for re-linking to existing iiQ account:365 days(s)When a user is deleted in googleSso, how many days should pass before iiQ creates a new user account (instead of reusing
Our organizations user support assigns tickets to technicians by division. My division has changed; how do I unassign tickets currently assigned to me?
For some reason, the Event Details Widget is missing from my event tickets. How do I get this restored?
I am curious if anyone has a “best practice” or guide on configuring events on the admin side. Or if anyone has been successful in their implementation, I would love to hear what has worked and what hasn’t.For starters, we’re trying to work out the r
Hello and welcome to the Incident IQ Community! 🥳 🎉 We are pleased to be here with you and have a chance to create an ecosystem where all Incident IQ users can connect, collaborate, share knowledge, and learn from each other. This thread is a space
It would be very useful if we could search within a created view, or add a filter to a view that lets us get more granular. For example, I have a view that only has unresolved tickets, I would like to search within that view because the traditional
I was curious about things, so I went thru all ten of the “In-Development” Items. 5 have less than 30 days in development. I think these items literally were part of the sprint that delivered the beginning of the month changes like the Folders for
When I attempt to download IQ to my device from the play store I’m confronted with “This app isn’t available for your device because it was made for an older version of Android.” Will this be updated soon? I'm on Android Version 17. One UI version 9.
I’m looking to clean up my options once I click on Assets. Right now I have 14 views that list out every time I click. This makes it so I have to slide/page down to get to the ‘Check In/Out’ option. This is especially tedious to do on the mobile a
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