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Anyone else have issues with printing standard Avery 5160 Labels? We created a template with exact label dimesions of 1” x 2.625” and it continues to not space correctly vertically or evenly. The labels run off to the next label.. This is very frus
How do you keep record of the condition of student devices? I want to be able to record if a device is in Excellent, Good, Fair, or Poor condition to help me figure out which devices need to be replaced early or reassigned to lower grade levels. We h
Hello and welcome to the Incident IQ Community! 🥳 🎉 We are pleased to be here with you and have a chance to create an ecosystem where all Incident IQ users can connect, collaborate, share knowledge, and learn from each other. This thread is a space
Is it possible to make the user’s fines and fees appear on the screen when you check in an asset when using Rollout Scout’s Batch Check-In feature? We would like to know which students have fines applied when they turn in their device so that we can
Good afternoon Team, Question. Has anyone else experience their custom asset labels not working this morning? I tried printing some labels out, and I notice our whole label was different. There is also a message under admin, site options stating t
I need to change the options that show up when you click “new ticket”. I would like to create a custom category that would go be positioned first. Some of the options are irrelevant for us and only make it more challenging for users.
Hi Is there a way to add the “Additional Followers” field in the form for events?
How are you going about being notified of New Tickets other than logging into and living in IIQ all day?We don’t auto assign tickets quite yet, as there are only two of us, and we try to prioritize them and work them as we get them. I have noticed,
Is there a way to force a ticket to start/get assigned to an agent if we put a comment in a ticket? I thought this was happening in my previous district, but it’s equally likely I was just in the habit of hitting “start” every single time.
Can requesters select a parent asset such as a Chromebook cart during ticket submission and then choose one or more linked child Chromebook assets from that cart, based on room/staff associations?
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