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Is there a way to check out devices that are already assigned to a student? For example we can't unassign a device when we check them in because our mdm reassigns them overnight and we don't want to turn that off.

I think iiQ views assigned and checked out as essentially the same. What data are you trying to capture by doing a check out for a device that’s assigned?

Hi ​@RBell 167526f usd450 ! ​@AMeyer Greendale Schools  is correct but I am also curious as to why you are trying to achieve specifically. Happy to assist if you could provide more information!

​@RBell 167526f usd450 You can check out a device that is already checked out but it will prompt you to override the current user as seen in the screenshot below from my demo site.

 

However, please keep in mind because you are automatically updating owner in iiQ based on User ID in the MDM it is always going to revert back to whatever is being synced to iiQ from the MDM

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