Bridges that gap—making it easy for teachers while giving techs complete, actionable data
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If a ticket is received that says “ Sensitive: Contains Protected Student Information”, but really isn’t, is there a way to change it? For example, I got a ticket that said it was sensitive, but it really wasn’t, as the issue was about a projector in a room that was not displaying well.
Someone submitted a request in the wrong module. We should be able to move it to the correct module.
The codes are here: https://github.com/JadeDragon95/IIQ-Auto-ConfirmerThe extension is here: https://chromewebstore.google.com/detail/incident-iq-auto-confirme/paigoigmlaindjoadilfkloacndcpdcp?authuser=1&hl=enWhen you start the ticket, it auto confirms the issue and the asset. I personally find it to be a nice quality of life improvement since it saves two clicks for every ticket.
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