Skip to main content
Solved

Made an open source extension to auto confirm issue and asset when you start the ticket

  • May 1, 2026 4:04 PM UTC
  • 1 reply
  • 9 views

The codes are here: https://github.com/JadeDragon95/IIQ-Auto-Confirmer

The extension is here: https://chromewebstore.google.com/detail/incident-iq-auto-confirme/paigoigmlaindjoadilfkloacndcpdcp?authuser=1&hl=en

When you start the ticket, it auto confirms the issue and the asset. I personally find it to be a nice quality of life improvement since it saves two clicks for every ticket. 

 

Best answer by JDhanjal_iiQ

Hi ​@YChen 5636807 pioneerschools ,

 

I hope you’re doing great! This is definitely a great enhancement that will save time and two clicks for every ticket. Also, thank you for sharing the links to the codes and extension. You can share this as an enhancement request on our Idea Exchange page whose link I’ll share below:

 

https://community.incidentiq.com/ideas

 

All the updates regarding this will be posted there. I hope this helps! If you have any questions or concerns, please let us know. May you have a great day ahead!

 

Regards,

Jas

View original

1 reply

JDhanjal_iiQ
Forum|alt.badge.img+6
  • Employee
  • Answer
  • May 1, 2026 4:15 PM UTC

Hi ​@YChen 5636807 pioneerschools ,

 

I hope you’re doing great! This is definitely a great enhancement that will save time and two clicks for every ticket. Also, thank you for sharing the links to the codes and extension. You can share this as an enhancement request on our Idea Exchange page whose link I’ll share below:

 

https://community.incidentiq.com/ideas

 

All the updates regarding this will be posted there. I hope this helps! If you have any questions or concerns, please let us know. May you have a great day ahead!

 

Regards,

Jas