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When new models show up from our asset management systems, is there any way to be notified?  The devices won’t flow into IIQ until they have been mapped.  Is there any way to get some kind of heads up that a new model has appeared and is not yet mapped?  We sometimes forget and don’t realize until we start getting calls that a search does not find their new device. 

 

Thanks!

We run into the same problem. Best thing I could do is just put a recurring reminder on my calendar in Outlook/Google to check our integrations periodically for new models. I’d love to see a notification on it though!


@EricMN Thank you for submitting your question to our community! 😄

This would be an enhancement request that you can submit here: https://community.incidentiq.com/ideas

I love this idea, too @jclark


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