Skip to main content

Looking at this documentation to create a Ticket and add a Follower at the same time.
https://apidocs-cdn-g84-useast2.incidentiq.com/docs/v1/c2063c5b4a522-submit-a-new-ticket

But, I’m unsuccessful.  Is anybody able to accomplish this?

I’ve tried
“TicketFollowers”: “UID”
“TicketFollowersUserIds”: “UID”
“TicketFollowersUserIds”: c“UID”]

This is not working for me either whether I try all options listed above. The only follower that gets added after creating a ticket is the user ID I’ve listed for `OwnerId` and `ForId`.

 

Reply


Terms & ConditionsCookie settings
Incident IQ logo

Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

Corporate Headquarters:
750 Glenwood Ave SE, Suite 320
Atlanta, GA 30316