Question

Custome Field filter not returning results on view

  • 25 October 2023
  • 1 reply
  • 25 views
B
Badge

I have added a Custom Field for the MAC address to the SCCM sync app and made it searchable.

When you go to a device view and add a filter for the new field you can search and find the MAC address. When you save the filter and go back to the view there are no results showing.

 

Also if you just go to a device view and add the Custom Field as a column it is blank for all devices.

 

Any idea on what I’m missing, or will this not work as I’m expecting it to?

 

 

 

1 reply

Kathryn Carter
Userlevel 7
Badge +12

@BSubia 96044d1 gcisdhelp Thank you for submitting your question to our community! 😄 

I looked into your site, and the data is now populating. Did you run a sync before looking at the custom field? When you bring new information into the system, it must run a sync to pull that data. 😄

Kathryn Carter - Community Moderator

Reply


Terms & ConditionsCookie settings
Incident IQ logo

Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

Corporate Headquarters:
750 Glenwood Ave SE, Suite 320
Atlanta, GA 30316