New to the community? Introduce Yourself

@SHunter 64702cf monroeric Welcome to the Community! We do use so many acronyms, and I am glad you found our knowledge base! Looking forward to seeing your name in the community! 

Hello! I’m Veronica Cassidy the Technology Coordinator at Tecumseh Local Schools in New Carlisle, Ohio. We have been using IQ for a about 2 years. We have found the spare pool is an amazing option! I can’t wait to learn from everyone here.

Hello all,

My name is Frank Gonzales, I am computer support, working in the Palo Alto Unified School District.

We are just starting out with iiQ, we currently only have the Asset module and we still going through our onboarding.

So far with the little time we have had with the software, I was able to get my Google devices in and check in my senior devices, worked great.

I’m hoping to pick brains in here and get things setup this summer so when school starts next year we will have lots of our items in the system and are ready for checking out 1:1 devices at our secondaries.  As well and having one place that will house all our inventory in the district so we are not going to different programs and sheets when looking for items.

Frank

Hello, My name Ondre. I am a maintenance tec for SD308 in Il. This is day 1 for me and I am looking for basic training videos on ow to get started.

Thanks

@OSchoensee 7230210 sd308 I am realizing I read your comment incorrectly. You can check out our Academy! This has videos for admins and agents learning how to best use our software: 

If you click the link, it will take you there! 😄

https://learn.incidentiq.com/

@tracie.winslow Welcome to our Community Tracie!! Looking forward to seeing all your knowledge growth here as you learn more about iiQ! 😄

@SSurma 983831c liverpoolcsd WELCOME!! Looking forward to seeing what our system can do for you! 

@JTate 80a102 monroe Welcome Joan! So excited to hear how your district is using Facilities and Events!! 😃

@AFoland 5432dc5 liverpoolcsd Hi Ann!!! Welcome to iiQ and Community! Looking forward to having you here with us. 

@KNevoraski 9536ed7 masd Katie, HELLO, and WELCOME! 

We are all dog lovers on the Community team, and I am actually going to Disney for the first time ever at the end of this year. 

We are so excited to see your posts about your HRSD workflows 😄

• What is your name? 👋

  • Kristopher Howe

• What is your job title and where is your district located? 💻

  • Technologist

  • Rockland, MA

• How long have you been using Incident IQ? ⏰

  • Roughly 1 month

• What is 1 way Incident IQ has benefitted your job and workflow? 👍

  • The system is currently being implemented so it has not improved anything, yet but I expect that will greatly enhance our asset management and trouble ticket work flows and tracking. 

• Anything you’d like the community to know about you? 😊

  • I have been working in the IT field for about 18 years. I spent the first part of my career as an Information Technology Specialist and cross trained as a Signal Operations Support Specialist. I have been working for a school district for the last 10 years. I have a very open style job where I work on the servers, networks, security systems such as video surveillance and access control, telecommunications and a variety of other systems within our buildings while also working in a help desk type role supporting the end users. On the side, I am also a volunteer map editor for Waze.

• What are you looking for from this community? 🔎

  • I see this community as a wealth of knowledge and experience that I hope I can tap into as needed. I also see it as an open door to the development teams to be able to share ideas and potentially see them implemented to make our lives easier. 

• What is your name? Lisa Fusco

• What is your job title and where is your district located? Director of Technology, Mamaroneck, NY

• How long have you been using Incident IQ? 3 months

• What is 1 way Incident IQ has benefitted your job and workflow? improved communication with staff regarding their specific incidents

• Anything you’d like the community to know about you? I’m easily baffled, be patient with me, lol.

• What are you looking for from this community? I don’t want to keep asking support to answer my questions - I look to the community for guidance when I don’t know something and solutions if there is a better way.

Hello, my name is Evelyn Suarez.  I wear many hats at my school. (Teacher, Media Specialist, IB Coordinator, Asset Manager etc) This is my first time using IQ.  I transfered to a middle school in the district of Miami-Dade so everything is new to me. I feel very overwhelmed. I am hoping this community will help me understand the steps needed to distribute, collect and organize mobile devices.