Hello Incident IQ Community!
We’re thrilled to announce the launch of our brand-new Permissions Course in the iiQ Academy!🎉
This course aims to equip you with the skills necessary to effectively manage and customize permissions across Incident IQ modules.
Whether you’re looking to refine access for your teams, create custom policies, or understand how permissions work across modules, this course has you covered. Packed with step-by-step video tutorials and detailed documentation, you’ll learn everything from building tailored permission policies to using advanced features like Condition Groups and location-based access.
What’s Inside the Course?
✔️ An overview of permission policies and best practices
✔️ Real-world scenarios to guide your setup
✔️ Videos and examples for creating custom policies
✔️ Tips for managing permissions across multiple modules
✔️ A closer look at permissions for Ticketing, Facilities, and more
By the end of the course, you’ll have a clear roadmap for streamlining permissions and ensuring users only see what they need to—no more, no less.
📖 Ready to Dive In?
Head over to the iiQ Academy today and check out the new Permissions Course. Whether you’re an admin looking to enhance security or just want to better understand iiQ’s flexibility, this course is your go-to resource.
We’d love to hear what you think! Let us know your feedback in the comments below or start a discussion with fellow admins about your permission strategies.
Happy learning! 🚀
Click here to visit the iiQ Academy and get started!

