First, we want to give a big shoutout to
Let’s say a student moves away, but still has fines associated with their account. The good news is that there is a way for you to track those individuals and forward them to the new district or save them just in case that individual moves back to your district.
To get started, you will need to make sure that any user who is removed from your SSO is automatically set to “No Access”.
Now you can create a custom view for students who have no access with an outstanding fine.
From your admin/agent dashboard, navigate to Users Explorer and select the New View button in the top right corner.
Name your view and select the following filters:
- User Role = No Access
- Past Due Amount (Total) = Greater than 0
*Please note that you will select the past due amount for the payment app you are integrated with
Remember you can also adjust the columns in the View designer to show additional information about the user.
This custom view will give you a full view of in your district with outstanding fines, but are no longer registered with the district!
