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bulk clear fees

  • November 11, 2024
  • 4 replies
  • 83 views

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Anyone know of a way to bulk clear fees? It can probably be done with the API, but I am not well versed using the API

Best answer by Kathryn Carter

@jmerwin Thank you for submitting your question to our community! 😄 Support will be able to help make that adjustment for you. 

Thank you @NBurke_iiQ for the assist! 

4 replies

NBurke_iiQ
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  • Employee
  • November 11, 2024

Justin, where are you looking to clear fees?  Are you referring to Event fees or fees in a payment app for device damages?


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  • Author
  • Observer
  • November 11, 2024

@NBurke_iiQ fees in fee tracker


NBurke_iiQ
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  • Employee
  • November 11, 2024

@jmerwin if you are trying to clear a large number of fees from all users, our support team could potentially help you with that if you submit a support ticket. To tackle this yourself, and seeing as the fees charged is likely different per user, it would be something you would need to do manually in each users profile.  There are bulk actions where you can add fees, fines, adjustments or payments in bulk but there could be different dollar amounts per user so a bulk action might be challenging.  I would recommend the support ticket route!


Kathryn Carter
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  • Community Manager
  • Answer
  • November 12, 2024

@jmerwin Thank you for submitting your question to our community! 😄 Support will be able to help make that adjustment for you. 

Thank you @NBurke_iiQ for the assist!