I would like to create two subtasks when a ticket is updated with a Fee Tracker Fine for whole unit replacement. I could do that either by description or by amount >. Is this possible? If not, could this be possible?
Solved
Create Subtasks on Fee Tracker Fine Category
+2Best answer by Kathryn Carter
You cannot trigger a rule based on adding a fee or a fee based on a shortcut. This would be a great idea to add to our Idea Exchange: https://community.incidentiq.com/ideas
+18You cannot trigger a rule based on adding a fee or a fee based on a shortcut. This would be a great idea to add to our Idea Exchange: https://community.incidentiq.com/ideas
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
