Holding to Resolve button

  • 2 February 2024
  • 2 replies

Badge +2

Can we please go back to the button that you just press to resolve instead of hold to resolve?  Half of the time in the app, it does nothing when I hold it.  The way it was before was perfectly fine.  Why change it?

2 replies

Userlevel 7
Badge +13

@chewb Thank you for submitting your question to our community! 😄 

Your feedback has been received and passed along to our Product Team. Please subscribe to this thread for updates on this request. 


Userlevel 7
Badge +16

I am happy to announce that there has been another update to iiQ’s Mobile App.


Now, the "Hold to Resolve" experience has been enhanced to display a "loading" component as the end user holds the option and now also uses haptic feedback. Users can let go at any point, and it will reset the first time they hold it down. It will vibrate when they first hold the resolve button, then vibrate a second time to let them know that they've held it on long enough.