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Is there a way to add a banner on top of the ticketing page for everyone to see? Such as outages that are happening or other issues that may be effecting everyone.

I just found the “Announcements” App. Thanks in advance for everyone's help.


@RSnowden 9276f81 wego33 Thank you for submitting your question to our community! 😄 

I am glad you found the Announcements App; that was going to be my suggestion. Here is the knowledge base guide to set this up: 

Let me know if you have any questions. 😄


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