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How to add banner out top of ticket page for everyone to see

  • October 31, 2023
  • 2 replies
  • 222 views

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Is there a way to add a banner on top of the ticketing page for everyone to see? Such as outages that are happening or other issues that may be effecting everyone.

Best answer by Kathryn Carter

@RSnowden 9276f81 wego33 Thank you for submitting your question to our community! 😄 

I am glad you found the Announcements App; that was going to be my suggestion. Here is the knowledge base guide to set this up: 

Let me know if you have any questions. 😄

2 replies

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I just found the “Announcements” App. Thanks in advance for everyone's help.


Kathryn Carter
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  • Community Manager
  • Answer
  • October 31, 2023

@RSnowden 9276f81 wego33 Thank you for submitting your question to our community! 😄 

I am glad you found the Announcements App; that was going to be my suggestion. Here is the knowledge base guide to set this up: 

Let me know if you have any questions. 😄