Since the most recent update to the mobile app, when a technician is trying to close a ticket, it asks for a labor rate. I have no labor rates on file so it will not allow the ticket to be closed. How do I disable this feature?
I will comment with an update when I get one! Thank you for your patience 😄
+1
same issue here.
Just put in .05 and see what happens
+1
It is now asking for the labor type. We use the general maintenance type on the webpage, but it does not show on the mobile app.
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