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I’m using the Incident IQ iOS mobile app (version  3.9.4.24082901) on an iPhone running iOS 18. I’ve configured notification settings properly as described in the KB article, but I do not receive any notifications on my phone. Has anyone else experienced this or have any suggestions? Thanks.

Yes, I’ve stopped receiving notifications on my iphone/watch as well. This seems to have started about a week ago.  iPhone 11 on iOS 18.  I was receiving notifications when I was on 18 beta release.


@FIPPOLITO 353d936 pway Thank you for submitting your question to our community! 😄

This has been reported to our team for further investigation. It sounds like the ISO update shows will need to adjust something on the back end. I will let you know when I get any additional information. Thank you for your patience and feedback. 


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