We recently switched from Web Help Desk to IIQ
In our old system , we would generate invoices ( fees) based on parts availability and prices then , once the invoice was generated in a pdf format , we would email to our school secretaries for budget code and signatures
It looks like IIQ does not have this “all in one” feature and we need to request parts in the ticket then , have a fee that matches the part # and price
I can fee tracker allow you to add a fee if the part is not available in inventory is my question
