Password Assistance App Emails - Password Expiration Date

  • 24 October 2022
  • 4 replies

Userlevel 4
Badge +8

The guide for the Password Assistance app says this:


The Send password expiry emails: Sends out an automatic email to alert users when their passwords are about to expire, based on the Active Directory password expiration date.


We are resetting passwords in Google and Azure AD, but aren’t using the Local AD.


Where does the password expiration date get pulled from?


Best answer by Kathryn Carter 1 November 2022, 20:39

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4 replies

Userlevel 7
Badge +12

@davecarty Good Morning, I have submitted a ticket to get this information! I will get back to you as soon as they let me know. 😄

Userlevel 7
Badge +12

@davecarty Thank you for being patient. 

Password expiration can be populated by whatever app you have that might hold this information. Most district populate it from Local Ad (when they use this integration). If you have this information in a custom field in Google, you could add this as a mapping in the Google SSO app in iiQ (see screenshot).

Will either of these methods work?

Userlevel 4
Badge +8

Yes, I believe that will work once we setup password expirations in Google. Thanks.


@davecarty Did this work?