Hi all,
I am hoping for a way to sync device status from IIQ to Mosyle so we know when a device has been damaged or replaced. As Mosyle doesn’t have an inbuilt “Device status” attribute and IIQ supports syncing back tags, I was hoping to just sync IIQ’s status to Mosyle as a device tag; unfortunately, device status isn’t an option to sync as a tag.
Is it possible to add “Device status” as an option to sync to Mosyle as a tag? Seems like a pretty straitghtforward request. Thanks!
- Jack
+18
You could create a custom field that would have the Device status on it. You can filter by this and add it to each asset profile.
Hi Kathryn,
I appreciate your reply. I believe I understand your suggestion, but each asset already has a device status field. Adding an additional custom field that would be identical to IIQ’s device status feels extremely clunky. Also, looking at Rules, it doesn’t seem like I have the ability to use rules to update custom fields, so I could not automatically have a “Device status” custom field match the default “Device status” field, so this doesn’t seem like a feasible solution here.
Is there a way for me to submit a feature request to the internal engineers responsible for the Mosyle app tie-in - or is that developed on Mosyle’s end, not IIQ’s?
Thank you,
Jack
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