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Hi, is it possible to control what groups can see created asset groups? Our region has 9 campuses and we only want agents within their respective schools to see only their created asset groups. 

 

Is this possible? 

 

Thanks 

Hi ​@BClark 7201f5e kippneworleans!

 

Asset Groups are visible by all Agents and there is currently no way to control which agents can view them. However, the asset data that is visible in the Asset Group, will be determined by that Agent’s permissions.

 

For your particular use case, a suggestion would be to create Custom Views for the asset data you need to configure for each group and share them with the Agents at their respective schools.

 

I hope this helps!

Very helpful. Thanks! ​@jcritelli_iiQ 

​@BClark 7201f5e kippneworleans Thank you for submitting your question to our community! 😄

I am so glad ​@jcritelli_iiQ could help you, she is one of our best! Here are some additional guides for you to check out: 

 

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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