We would like “staff” to be able to lookup a student and see which asset in particular is assigned. Currently when staff looks up a student they can see that the student has one or more devices but not the asset ID. Which permission allows the asset ID to be exposed?
Solved
Asset ID lookup for non-Agent
Best answer by AJennings
I had a ticket in a couple of weeks ago asking about this same issue. I was told Staff level users can’t view the assign assets widget on the flyout. If you use User Explorer and pull a student up from there the Assign Asset Widget does display. This is adding a step but it does provide the view you want. We are using this view primarily for our assistants, not for the general staff, and will be incorporated into our training next week.
+18They will need to have view asset permission enabled to see devices. I hope this helps!
Thank you for the response. That is already enabled and staff are not able to see asset ids assigned to students, only that they have asset(s).
What they see.
vs what we want them to see
+18
I had a ticket in a couple of weeks ago asking about this same issue. I was told Staff level users can’t view the assign assets widget on the flyout. If you use User Explorer and pull a student up from there the Assign Asset Widget does display. This is adding a step but it does provide the view you want. We are using this view primarily for our assistants, not for the general staff, and will be incorporated into our training next week.
I haven’t tried to do that in any of our permissions filters. We have ~5000 students in our district across 10 locations and because of siblings accidentally taking each other’s chargers and whatnot we decided not to limit view by location.
+18As for the location, that filter should be working for you. I will see if there are any additional reports on it and if so I will add your name to the internal ticket.
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