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Is anyone else having issues with asset linking?

When we go to link assets it will say completed and show in the timeline but when we go back and check the linked assets tab the new assets are not linked.  The same thing is happening with unlinking as well.

 

 

Hello ​@Meganr! Currently, this issue is documented as a bug on our side, and a fix is actively in the works. I’ve added your district to the bug report documentation and will keep you updated via this thread once a fix is ready to roll out. We appreciate your patience as we work to resolve this.

 

Thanks!

Ashley

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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