@MReccoppa 1477925 sayreville Thank you for submitting your question to our community!

This would best be handled by our Support Team. Please submit a ticket to them. Here is the link to all the ways to contact them: 

Ticket was submitted.  Still waiting on a resolution for it.

@MReccoppa 1477925 sayreville What is the ticket number? I will be able to follow up on it. 

Having the same issue.   I have not opened a case yet.  It happens randomly where the data does not show up but later it might work fine.

Ticket number is 36098

@MReccoppa 1477925 sayreville Thank you. I am following up with them now. 

We have escalated your request to our Dev team and will provide updates as we are given them. Thank you! @MReccoppa 1477925 sayreville @bwilkerson 

Cool...thank you.

@bwilkerson @MReccoppa 1477925 sayreville A fix was released this weekend. Please submit a ticket to support if you continue to experience this. 

Is there still an issue where assets are not showing up when working in a ticket?  In the past when you would go to select asset within a ticket the assets assigned to that room/location or the assets assigned to the user who submitted the ticket would show up.   Now it is just blank.

I noted this in the ticket I have open with support currently that there is still some information missing.

@bwilkerson Support will be handling this issue with our Dev team. Thanks for the update.