Hello,
We have scanners capable of bluetooth, when connected with default settings they only scan partial numbers, if we slow down the transfer rate of the bluetooth signal, it will read the full barcode, however this does not trigger Rapid Scan.
Is there a way to manually trigger Rapid Scan?
We looked into the Scanner setting in IIQ, however do not understand what those settings are actually adjusting.
Bluetooth scanners and Rapid Scan
Userlevel 7
+12
You are not alone in this issue.
Userlevel 6
+10
We ended up in the same spot of slowing it down didn’t trigger rapid scan. Though it also meant just typing in text fields was less reliable as well if it wasn’t all typed as once. Ultimately we had to pick our poison of speeding up the barcode reading, which gave rapid scan and made text fields “normal” or slowing down the barcode reading with the trade offs that brought.
Thanks
Userlevel 7
+12
https://community.incidentiq.com/ideas
There is an idea opened for this. Click this link and go upvote it if you want to see this feature fixed.
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