Hey @cher 

What are the filters that you are using when creating the asset group?

@cher 

In the Asset Group Designer you are prompted to added the filters per group. In your screenshot that was the different columns. 

I add asset type-apple tv, location i click all campuses, models are apple tv, apple tv4k, It doesn’t even give me one asset tag. When I add asset to the filter, I don’t see any apple tv asset tag numbers

I did what you showed me, but I dont’ see them. thanks, cheryl 

@cher Hey there, I just looked at your site, and it appears your Apple TVs are populating with the asset tag. Can you provide a screenshot of what you are seeing? 

yes, I had to click on every asset tag number in order for them to populate in the group. thanks, cheryl 

@cher That is interesting and not as intended. Are you able to populate another custom view using a different model? 

yes I have a few groups that will give me a group, but it looks like the devices that were inported into IQ from our old inventory software is what is not pulling up. Do you think some devices needs some information  in order to show up?

@cher  Do those devices live in your new software as well? It might be because they are not writing into iiQ.