Is anyone else having issue adding image to added models. I added a number of models for our environment and want to start adding images to them. I noticed two things It is allowing me to add the image but when I hit the Save button. It does not do anything. It is allowing me to add the image but the Save button is disabled. There is no issue when I am adding the image while adding the model. Thanks in advance

Cannot add Image to Added Models

Is anyone else having issue adding image to added models. I added a number of models for our environment and want to start adding images to them. I noticed two things

It is allowing me to add the image but when I hit the Save button. It does not do anything.
It is allowing me to add the image but the Save button is disabled.

There is no issue when I am adding the image while adding the model.

Thanks in advance

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@JChua 517ab93 southorangetown Thank you for submitting your question to our community! 😄

When you enter the model and there is a pop up, to click the X in the top right instead of continue and it will save.

This is currently something our team is aware of and is working on resolving. Thanks @KellenH_iiQ for the assist here!

Thanks @Kathryn Carter , I am not getting a pop up and I checked my settings and pop ups are not blocked.

@JChua 517ab93 southorangetown Hmm, I would submit a ticket to support then so they know this is affecting you are well.

@JChua 517ab93 southorangetown

Just a heads up, a report was sent to our dev team to investigate the issue. Once you submit the ticket, most likely the working agent will add your district to the report. I hope that helps!

Thanks @APradhanang_iiQ

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