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Is there a method to checkout a device with “time allowed” and then have iiQ automatically send a “nag” for the user to return the device (when “time allowed” has passed)?

@jo.cpa you could accomplish this by setting up a rule for Tickets: ‘On a Schedule.’ We currently use this for our day-use loaner chargers to send an email each day thereafter, if the charger is not returned. Our conditions and actions look like this:  

 


@Erica Thanks for your suggestion.  The Moving Dates are somewhat limiting.  I do like the idea though.  We are currently loaning extra Chromebooks for two weeks during testing.  I would want the reminder to go out on day 15.  There really isn’t the flexibility to do that though.

Seems like there should be more options.
 

 


@jo.cpa Thank you for submitting your question! As you mentioned above, having more options would be ideal for you. Here is an idea to expand those date range filters for you to upvote and comment your use case: 

@Erica Thank you for jumping in! I love that work around!!! 😄


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