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Deleted Assets

  • February 29, 2024
  • 6 replies
  • 302 views
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When an asset is deleted does it stay in the deleted assets or does it get removed after so much time? Are the items permenantly there or do they go away after a set number of days? Thanks!

Best answer by Kathryn Carter

​@CRoth 77076eb olsd ​@Erica Just to provide an update for y’all on this issue. The Support Team no longer supports submitting tickets for permanently deleting assets within iiQ. Thank you for your understanding. 

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6 replies

Erica
Contributor
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  • Erica
  • Contributor
  • February 29, 2024

@CRoth 77076eb olsd - Yes! Assets that are deleted remain in the Deleted Assets tab. From what IIQ support had informed me, there is also no limit to the number of assets that your district is able to delete and store in the Deleted Assets section! Any assets that are moved to this section will remain in the Deleted Assets section unless the asset is asked to be permanently deleted or the record is restored. Hopefully this helps!

 

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Excellent! I appreciate the information. Do you know how we can permenantly delete something - do we contact IQ if we want to do that? We haven’t been able to locate any way to permanently delete items ourselves.

Thanks again!

Erica
Contributor
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  • Erica
  • Contributor
  • February 29, 2024

@CRoth 77076eb olsd - No problem!! That would need to be a request to IIQ to have an asset(s) permanently deleted. 

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Thanks again!

Erica
Kathryn Carter
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@CRoth 77076eb olsd Thank you for submitting your question to our community! 😄 I am so thankful that @Erica was able to jump in here for you with your answer! 

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
Kathryn Carter
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  • Kathryn Carter
  • Community Manager
  • Answer
  • September 3, 2025

​@CRoth 77076eb olsd ​@Erica Just to provide an update for y’all on this issue. The Support Team no longer supports submitting tickets for permanently deleting assets within iiQ. Thank you for your understanding. 

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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