Hi all!I would like to send out a notification from IIQ to PARENTS when students’ devices/assets have been returned/checked-in. So far the only way that I know of to achieve this is to use RULE. HOWEVER, I am running into the following problems:Students email accounts in grades k-5 are not set up to receive emails due to security reasons. There is no option for me to create a rule that would send the alert to parents/guardians. (I have submitted a ticket to IIQ admin to see if this can be done). I can assign assets to parent users and make them “assignees”. Is there a way to assign 3000 devices to 3000 parents by uploading a CSV file? That’s it for now.Thank you!Jean

Email confirmation when an asset is checked-in

Hi all!

I would like to send out a notification from IIQ to PARENTS when students’ devices/assets have been returned/checked-in. So far the only way that I know of to achieve this is to use RULE. HOWEVER, I am running into the following problems:

Students email accounts in grades k-5 are not set up to receive emails due to security reasons.
There is no option for me to create a rule that would send the alert to parents/guardians. (I have submitted a ticket to IIQ admin to see if this can be done).
I can assign assets to parent users and make them “assignees”. Is there a way to assign 3000 devices to 3000 parents by uploading a CSV file?

That’s it for now.

Thank you!

Jean

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Hello, @ekang! Unfortunately, we are not set up to support this functionality as of right now. This would be a great addition to our idea exchange. To submit an idea, please click the link below.

https://community.incidentiq.com/ideas

The method I came up with for our district was to create a $0 “Fine” in the Fee tracker and gave it a name of Device Turn In. It auto populates the last owner and you can press Add Fee right after checking it in on the Check In/Out tab. When you hit generate invoice it gives the option for email, where you can ask the parents for their personal email and the email shows up immediately.

Thank you for sharing your alternate workaround, @TAnders. That’s a good suggestion

Ughh. I was just searching for this exact capability.

I’m a bit surprised that iiQ that is supposed to maintain inventory for students (and keep parents/guardians informed) has no way to confirm via a “checkin receipt” for the parent/guardian.

Disappointing for sure that something that I would consider an important feature requires a feature request and workarounds.

Also, it seems that a “check-out email” would be nice to have as well.

SnipeIT seems to do a decent job with the notifications

I agree this is an important feature that is needed.

I didn’t see an idea… so I created one. Please UPVOTE it.

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