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False Duplicate Assets

  • November 14, 2022
  • 2 replies
  • 130 views
A
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I’m importing new assets, and IQ thinks my new assets are duplicates on the import process. I check the tags and serials in my search, and they are not found in my database. How do I fix this?

Best answer by arosenbaum_iiQ

Hi @anthony.wilson thanks for your question. Have you tried to do the import by preferring either Serial Number or Asset Tag instead of using both to match?

    2 replies

    arosenbaum_iiQ
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    • arosenbaum_iiQ
    • Employee
    • 62 replies
    • Answer
    • November 14, 2022

    Hi @anthony.wilson thanks for your question. Have you tried to do the import by preferring either Serial Number or Asset Tag instead of using both to match?

    A
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    • anthony.wilson
    • Author
    • Observer
    • 1 reply
    • November 14, 2022

    I tried it, and I was successful! Thank you!


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