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For some reason IIQ is absolutely butchering the image uploaded to a model. I’ve tried a variety of dimensions and cropping them differently, but the image preview keeps coming out nearly unrecognizable (see example below with Securly Classroom/Filter). Is there any officially recommended image format or dimensions to stop this from happening?

 

Great question ​@LKnowles 1204319 sblsd !
I find that having a logo that is 150x150 and already round (think instagram logo style) can be really helpful. It’s a small area being displayed!

150x150 round logo

 

Hope this helps!

Thanks ​@EStapf_iiQ, I just opted to crop the logos down to only the icon part at 200x200 and that’s looking better now. I’ll give 150x150 a try next

 

​@LKnowles 1204319 sblsd Let us know what ends up working best for you? Thanks ​@EStapf_iiQ for jumping in with that suggestion! 

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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