Skip to main content

Is there a way to send notices to students regarding the specific device that they have lost and need to pay for?

 

 

Hi ​@I.T. tech Mayfield ! I just logged into your site and it does like look like your district is using the Fee Tracker app. With the Fee Tracker app, you are able to add fees, fines, payments and send invoices via PDF and email. Is this something you think you would use? It is a free application!


Hi ​@I.T. tech Mayfield, if you were looking to just send a notifcation you could also set up a rule in your assets that would trigger everytime an asset status is updated to “Missing” (or a custome status) that would send and email to the device owner. 

Setting up the rule under the Updated Trigger in your Assets, add the filters “When Field is Update>Status” and then add the “Status>Missing (or Custom)”. 

 

Then add the action “Send Email Alert to User” and choose assignee. 

 

You can customize the message however you like and also use the Supported Variable Data Points to add user and asset information. 

This will send an email notification with the asset information to the owner of the device when it is marked as missing. Please let me know if that helps.


Reply