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When filtering tickets, is there a way to granularly list an assets location in a column?  For example, I dont want to know just what building it is, I want to be able to list the room as well.  When I bring devices back to our tech department for repair, we put them in a specific room in the tech department.  I wish I could see that in a ticket list.  I would like to be able to see if an asset is here at the tech department at a glance in a ticket list.  If the asset has a balance, I can list that so that I can look at that at a glance.

@chewb 

 

In your current ticket view under the columns tab you can add the Room field as a column so that in your view the Room # will also be displayed. You can follow my screenshot to see where to add the Room column. Let me know if that helps!

 

 


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