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We have iPads that were inadvertently imported twice as assets. We have deleted one of the listings but the deleted asset is restored because the iPad is tied to Jamf. Is there a way to permanently delete a duplicate asset to eliminate this problem.  

@Clasine Thank you for submitting your question to our community! 😄

This would best be handled by our Support Team. Please submit a ticket to them to remove those duplicate assets. Here is the link to all the ways to contact them: 

 


We have submitted a ticket but have not gotten a response yet.


@Clasine Could you provide me with the ticket number and I will check on it? 


The ticket is 14146


Looks like Jon has you and will take good care! Let me know if you need anything else! 😄


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