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Run a rule if a field is blank


spsalexs
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Is there a way to run a rule if a text field such as the Google Apps annotated location field is blank? I didn’t see anything but maybe I am missing something?

Best answer by jclark

A lot of filters are missing the “null” or “blank” option to filter by. There are a couple of ideas you can upvote.

https://community.incidentiq.com/ideas/ability-to-search-for-fields-that-are-blank-722

 

https://community.incidentiq.com/ideas/allow-rules-to-trigger-if-not-blank-in-a-custom-field-text-box-1333

 

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  • April 19, 2024

spsalexs
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  • April 19, 2024

Thanks, it was one of those things where I kept looking because I thought “there is no way this isn’t a standard feature for rule filters”. I upvoted both of those.


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  • April 19, 2024
spsalexs wrote:

Thanks, it was one of those things where I kept looking because I thought “there is no way this isn’t a standard feature for rule filters”. I upvoted both of those.

I agree, seems like something that should have been there from the beginning.


Kathryn Carter
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@spsalexs Thank you for submitting your question to our community! 😄 I am glad @jclark was able to get your set up with those ideas. Please let us know if there is anything else I can help with. 

Thank you @jclark for linking those ideas! 


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