Easiest thing that comes to mind for me would be creating the license as a Part. Then you can set the quantity of how many you have and assign them via a ticket to the user. I do this with our Acrobat Pro licenses so I have a quick way to see how many are in use and if we need to buy more. The other good part of having it as a part is if someone requests a license/quote, you can add the part and they can see the cost then decide if it’s justified or not.

@TAnders Thank you for jumping in with that suggestion! Love seeing our community members supporting each other! 

Another option, one that we use, is to add a custom field as meta information to assets. We use custom fields for our assistive tech software. We can add the app that is being utilized on the device as a custom field and have visibility via a view into how many assets have the software installed. 

@Erica I love the use of custom fields as well! Thank you for commenting. 

Interesting conversation. I was hoping to see IIQ make use of the licenses as assets, but auto-assign the licenses based on the SCCM/Endpoint Manager software inventory. Would also love to have a report tell me if I am over or under licensed.

@kjohnson I am interested to see what you decided to do! I have seen districts create each individual license as a fake asset. You can make your own model and model category so it separates them into a “software” category. If you upload a CSV with an AT and SN you can then assign these to users to see which users have which licenses. Furthermore, you can add custom fields to denote other things such as “Software expiration date” or “Data privacy agreement”.  Hope this helps!

Good morning! Looks like it has been a while since there was an update on this one. How are folks tracking software licenses in iiQ these days? For example: If we have 100 licenses to a piece of software, with each license having its own license key (100). We would like to be able to enter all of our software licenses/counts/keys into iiQ and assign to users as they are assigned/reassigned. Looking for the most efficient way to handle this. Any thoughts on this would be great!  Thank you!

Not trying to solve anyones challenges here, just jumping in and providing feedback for IIQ.

Software licenses are purchased for both assets and users. Being able to create, assign, and track them them to both types would be great.

• Device Licenses: i.e.: Crowdstrike, Absolute, etc. 
• User Licenses: i.e. M365, Google Workspace, Adobe CC, etc.

But software has more to track: PO Number, subscription start/end dates, cost per license, fund source, license count, data privacy agreements, etc. 

Being able to run reports off any of this data sets would be great too.  

It already has software as a “model” for ticketing, if that was expanded to include tracking licenses that would be a really useful addition.

Also, for those using parts as their tracker (because I need to do someting sooner than later) how to you track user based licenses and how do you “reclaim” a license back to inventory when software is removed from a device?

​@BenjaminA I agree adding a license tracker would be a great enhancement to our system!

To reclaim the part, ​@TAnders what do you do? 

I find the ticket where I assigned the original license and update the notes saying the license is available again, then add 1 back to the inventory.