Curious if this is possible.
We Automatic asset assignment in iiQ based on last device user in google.
We have a test account that we log into the Chromebooks with. Is it possible to setup a rule that says if Device owner is TestAccount unassign from device?
Thank you
Ron
Is the following what you are looking for:
In the Rules tab for “when ‘Update’” add a filter for Asset Owner and select the user you want for that (your TestAccount user).
Then set an action Asset > Set Asset Status and then whatever status you want (for example, set it to In Storage).
What should happen here is whenever there is an update such that there is a new Asset Owner that is TestAccount, the asset will be set to In Storage (you can set the various Asset Statuses that you want by going to Admin > Asset Status).
This is exactly what I am looking for. However when I go to rules → Ticketing → Assets I am not seeing asset owner. Am I creating it the correct location
That’s exactly where it should be, so I’m at a bit of a loss as to why that’s not showing up for you. I’m going to presume that you have Devices that have already been assigned to a User such that they are listed as an Owner. I’ve found that sometimes things like this need to be populated initially before they show up as options.
+10
This is where you can find the “Asset Owner” filter.
Thanks
Thank you, I was trying in assets thinking it would be there.
I was able to find it.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
