Updating Asset via API

​@iljared98 For most API requests, if you contact our support team, they will be the best to tackle these kind of inquiries. 

Unless ​@jclark you have any ideas for them in the mean time. 😄

https://{site}.incidentiq.com/api/v1.0/assets/{AssetId}/owner

{"OwnerId":null}

Fantastic, this is exactly what I was looking for. Thank you. I’ll do some more probing around for the other asset fields.

One idea is just to have an API change the status of an asset and then have a rule that fires on that change doing everything else for you. Maybe not as clean as going purely through the API but a work around for those (like me) who feel like they’re still figuring out the APIs

payload = json.dumps({
          "AssetIds": ["{AssetID 1}","{AssetID 2}","{AssetID 3}"],

          "Request": {
            "VerifiedByUserId": "{API User ID}",
            "IsSuccessful": "true",
            "Comments": "Auto-Verification - script"
          }

        })

# Connection Request
conn.request("POST", "/api/v1.0/assets/bulk/verify", payload, headers)
res = conn.getresponse()
data = res.read()
JSON = json.loads(data.decode("utf-8"))

I’m not sure if this helps you, but this is a snippet of a python script that we use to batch verify assets (it will update the date).  It works great!

​@matt_prause Thanks for sharing your insight and script! 😄

How do you change the status of an asset through the API? I opened a support ticket in May that was just closed stating that it is not supported. 

​@DNikles 805e57 lebanonsd 

I am not an API expert by any means, but I followed up with our team on this. Updating asset status is not included in our API documentation, which is why we are stating that it is not supported. However, I would love to hear from other districts if they have figured this out.

Sorry this took so long. Here’s how I do it in bash. I’m sure there are better ways. The bulk action can be used for more than one but I only do one at a time for my use cases.

AssetStatus=$(curl -sX POST --location 'https://MYDOMAIN.incidentiq.com/api/v1.0/assets/bulk/set-status' \
	--header 'accept: application/json, text/plain, */*' \
	--header 'content-type: application/json' \
	--header 'SiteId: '$siteId'' \
	--header 'productid: '$ticketingProductId'' \
	--header 'Authorization: Bearer '$iiqToken'' \
	--data '{
  		"AssetIds": [ "'$assetId'" ],
  		"Request": {
   			 "AssetId": "'$assetId'",
   			 "AssetStatusTypeId": "'$AssetStatusTypeId'"
  }
}')

AssetStatus

payload = json.dumps({
          "AssetIds": ["{AssetID 1}","{AssetID 2}","{AssetID 3}"],

          "Request": {
            "VerifiedByUserId": "{API User ID}",
            "IsSuccessful": "true",
            "Comments": "Auto-Verification - script"
          }

        })

# Connection Request
conn.request("POST", "/api/v1.0/assets/bulk/verify", payload, headers)
res = conn.getresponse()
data = res.read()
JSON = json.loads(data.decode("utf-8"))

This was really helpful to me today. Thank you.