Webinar
Thu, Aug 1, 8:00 PM - 9:15 PM (UTC)
Back to School IT Agent Training
About this event
Join us and fellow districts from across the country for LIVE agent training. This 75-minute training will cover various topics, such as:
- Working Tickets - commenting, resolution actions, status, email notifications, changing asset/model/issue, reassigning
- Bulk Ticket Actions
- Ticket Filtering/Creating Custom Views
- Customizing Your Dashboard
- Customizing Profile Options
- Managing Assets - individually and in bulk through Check-in/Out, changing location/status, reviewing timeline, searching globally and with filters
- Accessing Additional Resources
Event details
Online event
Thu, Aug 1, 8:00 PM - 9:15 PM (UTC)
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
