Skip to main content
Question

Anybody else get four emails in two minutes from a new iiQ CSM?

  • February 3, 2026
  • 1 reply
  • 79 views

Forum|alt.badge.img+10

Anybody else get four emails in two minutes from a new iiQ CSM?
 

 

1 reply

Emily Jones
Forum|alt.badge.img+7
  • Community Manager
  • February 5, 2026

Hi! ​@jo.cpa Thank you for your feedback! 😁

We apologize for the high volume of emails you received.

It appears that you are a key contact for four different schools or districts, which resulted in multiple outreach messages being sent. Our Customer Success Management (CSM) team works hard to ensure that each district has a review with their CSM to address their individual needs.

Your Customer Success Manager, ​@CWalsh_iiQ , will be reaching out to you soon with more details and an opportunity for a one-on-one discussion.

We truly appreciate your feedback and thank you for your contribution to our community! 

Best regards,