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Facilites Admin Options Gone??

JGARZA 16750c3 gpisd

We are having an issue all of a sudden where all of our options under Admin are gone.

Best answer by Kathryn Carter

@JGARZA 16750c3 gpisd You are not the only one experiencing this, and our team is aware and diving into the issue now. 

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    Kathryn Carter
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    • Kathryn Carter
    • Community Manager
    • 9639 replies
    • August 5, 2024

    @JGARZA 16750c3 gpisd Thank you for submitting your question to our community! 😄

    It looks like we are experiencing some issues with admin loading. Please note that our team is aware of it and is currently working on it. Thank you for letting us know, and I will get back to you soon with an update. 

    If you do not already follow our status page, please subscribe! https://status.incidentiq.com/

    Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
    JGARZA 16750c3 gpisd
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    • JGARZA 16750c3 gpisd
      JGARZA 16750c3 gpisd
    JGARZA 16750c3 gpisd

    Seems more options are gone now as well. My dashboard isn’t even loading up. 😓

    Kathryn Carter
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    • Kathryn Carter
    • Community Manager
    • 9639 replies
    • August 6, 2024

    @JGARZA 16750c3 gpisd That is odd, please submit a ticket to support for this! They will be able to best handle this for you. Make sure to include screenshots. 

    https://community.incidentiq.com/dashboard-account-settings-55/how-to-get-in-contact-with-iiq-support-team-2230?tid=2230&fid=55

     

    Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
    JGARZA 16750c3 gpisd

    @Kathryn Carter going over my permissions, and it seems like my admin permissions have been revoked. I’m assuming that is the issue our other administrators have as well. Not sure why this is happening. I have submitted a ticket. 

    Kathryn Carter
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    • Kathryn Carter
    • Community Manager
    • 9639 replies
    • Answer
    • August 6, 2024

    @JGARZA 16750c3 gpisd You are not the only one experiencing this, and our team is aware and diving into the issue now. 

    Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!

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