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Our ticketing system is just spinning!

  • April 30, 2024
  • 1 reply
  • 37 views
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So our ticketing system is just spinning and we are not able to submit a support ticket. There is no information on the iiq site for a support email or a phone number. Does anyone know where to find this information? 

 

Thank you. 

M

1 reply

Kathryn Carter
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@BSchreur 46352a2 central301 We have deployed a fix for the issue preventing tickets and ticket views from loading correctly. Our engineering team continues to monitor the situation and will continue to provide further updates as they become available. Thank you! 😄

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

Corporate Headquarters:
750 Glenwood Ave SE, Suite 320
Atlanta, GA 30316