Our district currently has to use AWS to handle the redirect from our CNAME to our Incident IQ instance. IIQ support has told us they are unable to manage this on their end. Has anyone else run into this? For most of our other vendors, they handle both the redirect and certificate generation, so I wanted to confirm whether this limitation is expected.
Question
How Are You Managing CNAME Redirects and SSL Certs for IIQ?
+1We don’t do any sort of redirection to our IIQ domain, but if I’m understanding correctly this wouldn’t work - you can’t use DNS CNAMES to cleanly redirect to a domain you don’t control for security reasons.
What could work is using an HTTP redirect / URL forwarding. I.e.:
- Your DNS resolves xyz.com to your webserver IP
- Your webserver takes requests to xyz.com and redirects them to xyz.incidentiq.com
+2
Mike Lund
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