Model Mappings - iPad

  • 20 February 2023
  • 1 reply


We have an integration with FileWave. When our iPads are imported in, the model “iPad” shows up in the Model Mappings tab. We currently have it mapped to just Apple iPads. We would really like it to sync with the actual model of the ipads (10th, 9th, 8th generation, etc.) so that we can better track the age of devices. Right now - we have over 3,000 iPads that all say model “iPad” any help would be appreciated. 

1 reply

Userlevel 5
Badge +8

@ashleyj Thanks for submitting your question. You can update your assets via CSV format with the proper models. I suggest submitting a support ticket to ensure everything is mapped correctly for your specific case, but you can update the ipads with an upload!