Skip to main content
Solved

Mosyle JWT token

  • Jan 23, 2024 6:41 PM UTC
  • 2 replies
  • 706 views
Forum|alt.badge.img+4
We just got this pop-up and then it disappeared. Tried looking for the instruction on the JWT token but only found this: Has anyone been able to acquire a JWT token in Mosyle?

 

Best answer by Kathryn Carter

@ALindley 417134c scusd Thank you for submitting your question to our community! 😄 

Please submit a ticket to support for this issue. They will be able to best guide you to your solution. 

 

View original

    2 replies

    Forum|alt.badge.img+3

    Maybe this will help. Mosyle has a popup too explaining where to generate more JWTs:

    API Integration
    Ability to create more than one API token integration. New tokens will be created automatically with JWT Authentication. (My School > Integrations > API Integration)

    Unfortunately when we apply the token to iiQ, we get an error message: ...no access token has been configured or it is invalid. [ Value cannot be null. (Parameter 's') ].

      Kathryn Carter
      Forum|alt.badge.img+18
      • Kathryn Carter
      • Community Manager
      • Answer
      • Jan 24, 2024 2:18 PM UTC

      @ALindley 417134c scusd Thank you for submitting your question to our community! 😄 

      Please submit a ticket to support for this issue. They will be able to best guide you to your solution. 

       

      Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
      Terms & ConditionsAccessibility statement
      Incident IQ logo

      Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

      Corporate Headquarters:
      750 Glenwood Ave SE, Suite 320
      Atlanta, GA 30316