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We print out the tickets as PDFs for our Maintenance guys.  When our employees create a new ticket, they enter their School and Room Number under Location, but when we download the ticket as a PDF only the School shows and not the Room Number.  Can this be updated to print the room, so we don’t have to write it on our tickets?  Thanks!

@terisimmons 
I saw this question and had to go test it out. When I tested this out I saw that the room number was populated on the PDF. Please see the screenshot below. The room number is under the location name. Is this not populating for your PDFs?

 

 


Could it be because Bay Springs Elementary School is so long?


@terisimmons 
I looked at your site and do not see any room numbers that were uploaded. This is why there is no room number shown on the PDF. 

Here is an article about uploading room numbers into iiQ: 

 


OK - Thank you so much!!


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