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Ticket Statuses API Call

  • September 6, 2024
  • 4 replies
  • 84 views
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I'm attempting to retrieve ticket statuses through the API endpoint "/api/v1.0/tickets/statuses", but it appears to be non-functional.

I’m following the documentation reference: Retrieve list of ticket status | Incident IQ API v1.0 (stoplight.io)

 

Best answer by jclark

I’d give it another shot, it may have been due to the brief outage we had a few moments ago.
It seems to be working when I try it using an account that has an API key assigned in the Developer Tools section.

S

4 replies

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Specialist
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  • jclark
  • Specialist
  • Answer
  • September 6, 2024

I’d give it another shot, it may have been due to the brief outage we had a few moments ago.
It seems to be working when I try it using an account that has an API key assigned in the Developer Tools section.

Kathryn Carter
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H
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Thank you, I was not aware of the interruption. I tried again, and now it works.

Kathryn Carter
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Kathryn Carter
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  • Kathryn Carter
  • Community Manager
  • September 6, 2024

@HLicea 51023bd misd Thank you for submitting your question to our community! 😄 Glad to see it is up and working now. 

Thanks @jclark; an API Master (should we make a badge for that?) 

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
J
J
Specialist
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  • jclark
  • Specialist
  • September 7, 2024

@HLicea 51023bd misd Thank you for submitting your question to our community! 😄 Glad to see it is up and working now. 

Thanks @jclark; an API Master (should we make a badge for that?) 

Definitely not a master - I know just enough to break stuff lol
(I’ll accept a badge though!) 🤣

Kathryn Carter
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