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We are exploring the Vanco integration for fee management next school year. Our district currently uses RevTrak (which owns Vanco).

Questions:

  1. Can parents/guardians pay fees directly in IIQ with this integration?
  2. Does the integration pull data directly from Vanco into IIQ?
  3. What's the differences between using Fee Tracker and the Vanco integration?

If your district currently uses the Vanco integration, we'd appreciate your feedback on these questions!

@courtney-long Thanks so much for submitting your Vanco question! Vanco is one of our Premium Applications:
 

There are a few things to keep in mind when paying an invoice with Vanco:

  • Invoices and statements must be emailed manually, and Vanco does not support automatic email notifications.
  • Only statements with a remaining balance will include an option to pay.
    • Ex: If the same statement is sent to 2 separate parent email addresses, Parent 2 will not be able to pay the remaining balance if Parent 1 has already completed the transaction.
  • Payment status is reflected immediately in iiQ after Vanco has processed the transaction.
  • If a Credit Card Convenience Fee is applicable, it will be clearly stated at the bottom of the statement that the end-user receives.

    Here are some super helpful links for Vanco:
    Let us know if you have any other questions. Hope this information helps!

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